Okane Budgeting Support
Get help with setup, troubleshooting, and questions about Okane Budgeting.
Contact Support
Need Help?
mike.from.okane@gmail.comContact us for help with account setup, syncing issues, technical questions, or bug reports. We typically respond within 24-48 hours.
Frequently Asked Questions
How do I connect my spreadsheet?
When you first open Okane Budgeting, you'll be prompted to either create a new budget spreadsheet or connect an existing one.
Simply sign in with your Google account and grant the necessary permissions to access Google Sheets.
The app will guide you through selecting or creating your budget spreadsheet.
If you encounter any issues, make sure you're signed in with the correct Google account that has access to your spreadsheet.
What should I do if my budget data is not syncing?
If your budget data isn't syncing properly, try these steps:
First, check your internet connection. Then, pull down to refresh the data in the app.
If the issue persists, go to Settings and verify that you're connected to the correct spreadsheet.
You may need to sign out and sign back in to refresh your Google account permissions.
If you continue to experience issues, please contact support with details about when the syncing stopped working.
How do I report a bug?
To report a bug, please email us at mike.from.okane@gmail.com with the following information:
A description of the issue you're experiencing, the steps to reproduce the problem,
your device model and iOS version, and if possible, screenshots showing the issue.
The more details you provide, the faster we can identify and fix the problem.
How do I request a feature?
We love hearing from our users! To request a new feature, send us an email at mike.from.okane@gmail.com
with "Feature Request" in the subject line. Describe the feature you'd like to see and how it would
help improve your budgeting experience. We carefully review all suggestions and prioritize features
based on user feedback and development resources.
Is my financial data private?
Yes, your privacy and data security are our top priorities. Okane Budgeting stores all your financial
data in your own Google Sheets spreadsheet, which remains in your Google Drive under your control.
For paying users with transaction sync enabled, we temporarily store transaction information on our servers
until you confirm the transactions in the app, after which the data is removed. The app only accesses
your spreadsheet data when you're actively using it, and all communication with Google's servers
is encrypted. For more details, please review our Privacy Policy.
About Okane Budgeting
App Name: Okane Budgeting
Developer: Okane Software LLC
Okane Budgeting is a spreadsheet-connected budgeting app designed to help you manage your money with flexibility and clarity. By leveraging the power of Google Sheets, you maintain full control over your financial data while enjoying a beautiful, intuitive mobile interface for tracking expenses and monitoring your budget on the go.